About the Role

Curry Emporium Restaurant is looking for a motivated and detail-oriented Sales Administrator to join our team. The ideal candidate will be responsible for managing customer communications, coordinating orders, supporting the sales process, and maintaining accurate records. This role plays a key part in ensuring smooth front-end operations and enhancing the overall customer experience.

Key Responsibilities

• Manage incoming customer enquiries via phone, email, and in-person interactions.

• Process customer orders and maintain accurate sales records and order logs.

• Coordinate with kitchen and delivery teams to ensure timely and accurate order fulfillment.

• Maintain and update digital order management systems and client databases.

• Support the management team in handling administrative tasks, reporting, and sales follow-ups.

• Prepare invoices, receipts, and other documentation as required.

• Assist in organizing promotions, events, and loyalty programs.

• Respond professionally and promptly to customer queries or concerns.

• Maintain confidentiality and adhere to all internal policies and procedures.

Qualifications & Experience

• Previous experience in a sales administration or customer service role (minimum 2 years preferred).

• Excellent communication and interpersonal skills.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Proficiency in Microsoft Office and experience using order or POS systems.

• Customer-focused mindset with a positive and friendly attitude.

• Ability to work flexible hours, including weekends and peak business times.

• Experience in the food & beverage or hospitality industry is a strong advantage.

Why Join Curry Emporium Restaurant?

Curry Emporium is known for its commitment to quality, authentic cuisine, and outstanding customer service. As part of our team, you will play an essential role in helping our restaurant grow while building meaningful relationships with our customers and team members. We foster a welcoming, supportive work environment where your contributions truly matter.

How to Apply

Interested candidates are invited to submit their resume and cover letter via one of the following methods:

📧 Email: Send your application to info@emporiumrestaurants.co.uk
🌐 Online: Use the application form below to submit your details directly through our website.